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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

  • Gift cards
  • Downloadable software products
  • Personalised Items (unless damaged on arrival)
  • Trade print with artwork supplied by customer

To complete your return, we require a receipt or proof of purchase.

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

To return your product, you should mail your product to: Holywell Signs, Bagillt Road, Greenfield, CH8 7EY.

You will be responsible for paying for your own shipping costs for returning your item.

 

Need help?

Contact us at holywellsigns@gmail.com for questions related to refunds and returns.

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Shipping and Returns policy

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